Access to Pelican
Virum
Here you will find everything you need to know about access, parking, and loading and unloading at Pelican Virum. You need the Pelican app to gain access.
Pelican Smart Access
Open Pelican Smart Access and tap the + sign at the bottom.
Enter the code you received by SMS when you booked your unit.
Unlock
You will now see Pelican Virum in the app, which you need to select.
Access points
Here you will now have an overview of all the access points you can use, as well as other relevant information about your storage unit.
Open gate or door
Loading/unloading area
Do you have a unit that starts with:
1xxx: Your unit is in the building on the left. You must use your code at the black sliding gate, or at the gate to the left of reception.
2xxx: Your unit is in the building on the left in the basement. You must use your code at the black sliding gate and drive left by the tall chimney. Your unit is down the ramp.
3xxx: Your unit is in the building on the right behind the black gate. You must use your code at the black sliding gate. There are two doors on the side of the building and one in the gable end. The doors indicate which number series you should use.
4xxx: Your unit is in the second building on the right, behind the black gate. You must use your code at the black sliding gate. Your unit has direct access via a gate from the area.
5xxx: Your unit is in the second building on the right, behind the black gate. You must use your code at the black sliding gate. The unit is inside the door.
7xxx: Your unit is in the first building on the right. The unit is in the basement. There are both stairs and a lift. You will find the stairs behind the black glass door, and the lift is in the tower clad in wood. Use your code to unlock the door or call the lift.
Customer trolleys
You will find customer trolleys by the entrances or along the main corridors. There is a limited number of trolleys, so please use a maximum of 2 per customer, so there are trolleys for everyone.
Please help the next customer and return the trolleys when you are finished.
Overview – find your unit
At all entrances you will find a floor plan.
The red dot marks where you are standing, and on the overview you must then find your unit number and then find your way to it.
Start using your unit
Once you have found your unit, you must double-check the unit number. The correct unit is the one closest to the label with your unit number.
Open the door by sliding the metal rail to the right. Inside the unit, you will find a welcome box with a security-approved cylinder lock, the corresponding keys, and an information letter, which you should read and keep.
Your unit is now ready for use.
How to lock and open the unit
How to lock the unit
Close the door and slide the metal rail all the way to the left. Insert the cylinder lock into the hole, turn the key to the left, and remove it.
If the lock is difficult to insert, the two dots on the cylinder must face upwards and align.
Watch the video: How to lock the unit.
How to open the unit
Insert the key into the lock, turn to the right, and pull out the cylinder. Slide the metal rail all the way to the right and open the door.
Watch the video: How to open the unit.
Are you experiencing problems?
If you experience problems with your access or the app, please contact the store or call +45 39 75 50 10.
The store’s opening hours are Mon–Fri: 09:30–18:00, Sat: 10:00–14:00.
- Check that mobile data is enabled and that you are standing close to the place you want to open
- Allow location sharing for the app in your phone’s settings
In an emergency outside the store’s opening hours, call +45 33 98 60 06 to reach our alarm centre.
Directions to Pelican Virum
Practical information about access
- Easy access to your storage unit
- Access to storage units every day 05:30–22:00
- Parking available at the facility
- Excellent loading and unloading facilities
- Transport trolleys available
- Lift access to storage units on other floors
- Personal assistance and advice during the facility’s opening hours
How to find Pelican Virum
Pelican Virum is located at Virumgårdsvej 13, 2830 Virum. From here, you have easy access to your storage unit, whether you arrive by car, with a trailer, or by public transport.
Use the map to find the easiest route to Pelican Virum. If you have questions about access, parking, or your storage unit, you are always welcome to contact the facility.