Insurance for your belongings
while in storage
When you store your belongings with Pelican, they must be insured. You can choose Pelican’s insurance, which is developed specifically for self storage, or use your own insurance if it meets our requirements.
Secure storage requires the right insurance
At Pelican, we place great importance on security and peace of mind. That is why all storage units must be covered by a valid insurance policy.
Pelican’s own insurance is developed specifically for self storage in collaboration with Reason Global Insurance. It covers the value of your stored belongings in the event of a range of unforeseen incidents – and there is no excess.
No excess
With Pelican’s insurance, you pay no excess for a covered claim.
Choose the right level of cover
You choose an insurance level that matches the total value of the items you store.
We are here to help
If the worst happens, Pelican will support you through the claims process.
What does Pelican’s insurance cover?
Pelican’s insurance covers a range of unforeseen incidents that may damage your belongings while in storage.
Fire
Fire, lightning strike and explosion
Water
Burst pipes, leaks and water ingress
Weather and natural events
Storm, flooding and earthquake
Break-in
Theft in connection with a break-in
Vandalism
Damage to your belongings as a result of vandalism
Pests
Moths, insects and other pests, when the damage is caused by an external cause
How to take out Pelican’s insurance
When you book a storage unit online, you choose your insurance level as part of the booking.
The insurance becomes part of your rental agreement and takes effect on the selected move-in date.
If you book by phone or at one of our locations, we will help you choose the right insurance.
Would you like to use your own insurance?
You may use your own insurance, provided it meets Pelican’s insurance requirements.
You must be able to document that your storage unit is properly insured. It is not possible to complete an online booking with your own insurance. Instead, you must visit a Pelican location with documentation of your insurance cover.
Do you have questions about insurance?
Are you unsure about insurance level, cover, or using your own insurance? Contact us or visit your nearest Pelican location – we will be happy to help.
Frequently asked questions about insurance
Does my storage unit need to be insured?
Yes. At Pelican, all storage units must be covered by a valid insurance policy. You can either choose Pelican’s insurance or use your own insurance if it meets Pelican’s insurance requirements.
Why do my belongings need to be insured?
Insurance protects you against the financial consequences if your belongings are damaged or stolen as a result of a covered incident. This could, for example, be fire, water damage or a break-in.
What does Pelican’s insurance cover?
Pelican’s insurance covers, among other things, damage resulting from:
- Fire, lightning strike and explosion
- Storm, flooding and earthquake
- Burst pipes, leaks and water ingress
- Theft during a break-in
- Vandalism
- Moths, insects and other pests, when the damage is caused by an external cause
The specific cover is always set out in the applicable insurance terms.
Is there an excess on Pelican’s insurance?
No, Pelican’s insurance has no excess for a covered claim.
How do I choose the right insurance level?
You must choose an insurance level that matches the total value of the belongings you store. If you are unsure, Pelican’s staff can help you choose the right level.
How do I take out Pelican’s insurance?
When you book a storage unit online, you choose the desired insurance level during the booking. The insurance becomes part of your rental agreement and takes effect on your move-in date.
If you book by phone or at one of Pelican’s locations, our staff will help you take out the insurance.
Can I use my own insurance?
Yes, if your own insurance covers the storage unit and meets Pelican’s insurance requirements. You must be able to document the cover in accordance with Pelican’s insurance terms.
Can I book online if I use my own insurance?
No. If you wish to use your own insurance, you must visit one of Pelican’s locations and bring documentation of your insurance cover. Our staff will then help you complete the rental agreement.
What should I do if my belongings are damaged?
Contact Pelican as soon as possible. If it is a covered claim, Pelican will support you through the claims process.