Privacy policy

Pelican Self Storage Group ("Pelican Self Storage" or "we" or "us") takes data security seriously. This Privacy Policy describes how Pelican Self Storage, as data controller within the meaning of the General Data Protection Regulation ("GDPR") and the ePrivacy Regulation ("ePrivacy Regulation"), collects and processes personal data and other user information.

1. Categories of personal data and processing purposes

The categories of personal data about you that we collect and process are:

A) Information collected when you contact us by visiting our website is contact information such as name, email address, phone number, inquiries,

B) Information collected when you enter into an agreement is contact details such as name, address, email address, phone number, ID number, bank details, inquiries

The information we collect about you when you visit our website or enter into an agreement is used to provide our services and promotions and to fulfill our obligations to you.

2. Third party

- Transfer to service providers
Pelican Self Storage may use external service providers who, in providing certain services to Pelican Self Storage, act as data processors for Pelican Self Storage, such as providers of website services, marketing services or IT support. In providing such services, these external service providers may have access to and/or process your personal data.

It is a requirement on our part that such external service providers implement and apply security measures to safeguard your personal data.

- Other recipients
Pelican Self Storage may - in accordance with applicable data protection laws - transfer personal data to law enforcement authorities, governmental authorities, legal advisors, external advisors or business partners. In the event of a merger or acquisition, personal data may be transferred to third parties involved in the merger or acquisition.

- International Transfer of Personal Data
The personal data we collect about you may be transferred to and processed by recipients located outside the EU/EEA (collectively "EU"). Recipients may be located in countries registered on http://ec.europa.eu/justice/data-protection/international-transfers/adequacy/index_en.htm that provide an adequate level of protection from an EU data protection law perspective. Recipients in the US may be certified under the EU-U.S. Privacy Shield and thus be recognized as providing an adequate level of protection from an EU data protection perspective. Other recipients may be located in other countries that do not provide an adequate level of protection from an EU data protection law perspective. Pelican Self Storage takes all necessary steps to ensure that transfers outside the EU are adequately protected under applicable data protection law. For transfers to countries that do not have an adequate level of data protection, we base the transfer on appropriate safeguards such as the standard contractual clauses adopted by the European Commission or by a supervisory authority, recognized guidelines in combination with binding and enforceable obligations on the recipient, or approved certification mechanisms in combination with binding and enforceable obligations on the recipient. A copy of these safeguards can be obtained by contacting us as set out in section 7 (Contact us) below.

3. Legal basis for the processing

We may process your personal data on the following basis:

- You have given your consent to the processing of your personal data for one or more specified purposes.

- Processing is necessary for the performance of the contract to which you are party or to take steps at your request prior to entering into a contract.

- Processing is necessary to fulfill the legal obligations to which we are subject.

- Processing is necessary to protect the vital interests of you or another natural person.

- Processing is necessary for us or third parties to pursue legitimate business interests, unless such interests are overridden by your interests or fundamental rights and freedoms which require the protection of personal data, in particular where you are a child.

- Other valid legal basis for data processing, in particular provisions set out in Member State legislation.

Your provision of personal data may be required by legal or contractual obligations or may be necessary to enter into a contract with us or for you to receive our services/products as requested by you. You may also provide personal data voluntarily.

Failure to provide personal data may result in disadvantages for you, such as that you will not be able to receive certain products and services. However, unless otherwise stated, choosing not to provide such information will not have legal consequences for you.

4. Your rights and how to invoke them

If you have given your consent to certain collection, processing and use of your personal data, this consent can be withdrawn at any time with prospective effect. You may also object to the use of your personal data for marketing purposes without incurring any costs other than the transfer costs incurred in accordance with the basic rates.

Under applicable data protection law, you may have the right to (i) request access to your personal data, (ii) to request rectification of your personal data (iii) to request erasure of your personal data (iv) request restriction of processing of your personal data, (v) to request data portability, (vi) to object to the processing of your personal data (including objection to profiling and other rights related to automated decision-making).

If you wish to exercise your rights, please contact us as stated in section 7 (Contact us) below.

If you wish to lodge a complaint, you can contact the relevant supervisory authority.

5. Cookies and other tracking technology

Our website and app use cookies. More information can be found in our Cookie Policy

6. How long do we store your personal data?

Your personal data is stored for as long as necessary to provide the services and products you have requested. Upon termination, your data will either be deleted or anonymized, unless legal retention requirements apply (e.g. for tax purposes). If we have been authorized to send you marketing material, we may retain your contact details and information about interest in our products or services for a longer period. We may also be required by law to retain certain of your personal data for up to 10 years after the relevant tax year. We may also retain your personal data after the end of the contractual relationship if your personal data is necessary for compliance with other applicable laws or if we need your personal data for the establishment, exercise or defense of legal claims, limited to the data needed. We will limit the processing of your personal data to such limited purposes as far as possible after the end of the contractual relationship.

7. Get in touch with us

If you have any questions regarding our Privacy Policy, please contact us at
GDPR@pelicanselfstorage.com

8. Updating this Privacy Policy

We may make updates to this Privacy Policy. Any changes to this Privacy Policy will be effective from the date the change is published or as required by applicable law.