Access to Pelican
Nordvest
Here you will find everything you need to know about access, parking, and loading and unloading at Pelican Nordvest.
You need the Pelican app to gain access.
Pelican Smart Access
Open Pelican Smart Access and press the + sign at the bottom.
Enter the code you received by SMS when booking your room.
Unlock
You will now see Pelican Nordvest in the app, which you need to click on.
Access points
In here you now have an overview of all the access points you have access to, as well as other relevant information about your storage unit.
Open gate or door
To enter the entrance gate, find the number 1 and swipe right.
Unloading/ loading area
Drive your car, trailer, or moving van into our covered loading and unloading area close to the entrance.
Parking in front of the building can be used as long as you are on site, but make sure to leave space for our other customers.
Numbered parking spaces (opposite the entrance) are private/rented and may not be used without agreement.
When you leave the area, exit through the same gate you entered through.
Entrance to the centre
To open the sliding doors, open the app and find the number 2.
Swipe right and the sliding door will then open.
Customer trolleys
When you enter the loading hall, there are customer trolleys that you can use free of charge.
There is a limited number of trolleys, so please use a maximum of 2 per customer, so there are trolleys for everyone.
Help the next customer and please put the carts back when you’re done.
Overview of floors and access to the lift
To access the elevators, open the app, find the number 3 and swipe right.
By the elevators there are signs with an overview of where to find the room numbers, on the different floors and on the ground floor. Find your room number and see which floor you are going to.
Note: The first number in your room number is the floor you are going to.
Example: Room 3124 is on the 3rd floor.
Floor plan overview – find your unit
When you reach the floor where your room is, you’ll find an overview of the entire floor on the wall opposite the 2 elevators.
The yellow spot with a red cross marks your location, and on the overview you can find your room number and then find your way to it.
Start using your unit
Once you have found your unit, it is very important that you double-check that you are standing by the correct unit number. To find your unit, make sure you choose the unit that is closest to the unit number (sticker) you have been given.
Open the room by pushing the metal rail on the door to the right and the door will open. Inside the room, you will find a welcome bag/box ready for you, in which you will find a new security-approved cylinder lock and keys.
There is also an information letter that you are welcome to read through and save.
You can now start using your storage unit
How to lock and open the unit
How to lock the unit
Close the door and slide the metal rail all the way to the left. Insert the cylinder lock into the hole, turn the key to the left, and remove it.
If the lock is difficult to insert, the two dots on the cylinder should face upwards and align.
Watch the video: How to lock the unit.
How to open the unit
Insert the key into the lock, turn to the right, and pull out the cylinder. Slide the metal rail all the way to the right and open the door.
Watch the video: How to open the unit.
When leaving the facility
The facility closes at 22:00. Please leave the facility and drive out of the gate before then.
To exit the exit gate, open the app, find the number 4 and swipe right.
If you experience problems with your access or the app, please contact the store or call +45 39 75 50 10
Store opening hours are Mon – Fri: 09.30 – 18.00 Sat: 10.00 – 14.00
- Check that mobile data is turned on and that you are standing close to where you want to open
- Allow location sharing for the app in your phone settings
For emergencies outside store opening hours, please call our call center on tel. +45 33 98 60 06.