Access to Pelican Sydhavnen
1. Unloading/loading area
When you arrive, you can choose between 2 entrances to enter your room.
Entrance 1 is located to the left of the large entrance gate, where you can easily drive your car under our loading and unloading area.
You're closer to the entrance and can unload in dry weather.
Entrance 2 is by entering the large entrance gate, where there is also space for your trailer or moving van and where you can also unload in dry weather.
You are allowed to park for a maximum of 2 hours in the regular parking lots on our premises.
(Note: there is no time limit when you are in the loading and unloading area, as long as you are loading or unloading)
2. Opening hours and code entry
Once the move-in date on your room has started, you have access to the center from 05:30 - 22:00 every day - 365 days a year.
To enter, you must enter the code that you have received by email.
The code is an 8-digit code and must be entered on the access machine to the left of the building.
When entering the code, it is important that you first press * (star) - the whole code - and then # (square).
Please note that there are two access machines where you can enter your code.
The access machine on the left opens entrance 1.
The access machine on the right opens entrance 2.
See the instructions on the sign under the access machine or the video "How to enter the code".
3. parking in entrance 1
If you have parked your car in the loading and unloading area inside Entrance 1, don't worry about the door crashing into the car, there is a censor in the door to make sure that doesn't happen.
If the vehicle is parked all the way inside the area, the gate will automatically lower again.
To open the gate and drive out again, simply enter your code on the access machine located on the wall next to the gate.
4. entrance 2
When you enter the large sliding gate, there is an entrance to the building a little further down where you can enter.
Here you will need to enter your code again to open the door.
When you enter, there will be signs ahead that will guide you to the elevator.
When you go out again, notice that it is "One-way".
You must therefore exit the exit gate at the opposite end to get out.
You enter your code on the access machine located on the left side of the wall and the gate opens.
5. Customer trolleys
When you enter the unloading hall, there are customer carts that are free to use.
All you need is either DKK 10, DKK 20 or a trolley coin to get the trolleys free.
Enter your code again on the access machine to the left of the door and you can then open the door.
Help the next customer and please put the carts back when you're done.
6. Overview of floors and elevator access
You'll find the elevators around the corner once you've entered the door.
By the elevators there are signs with an overview of where to find the room numbers on the different floors.
Find your room number and see which floor you are going to.
For your information, the first number in your room number is the floor you are going to.
Example: Room 1420 is on the 1st floor.
7. Floor overview - find your room
When you get to the floor where your room is, you'll find an overview of the entire floor on the wall opposite the elevators.
The green cross marks where you are.
The overview shows where on the floor your room is located and which direction to go.
There will be signs like the one in the picture showing which direction you need to go to get to your room.
8. Put your space to use
Once you have found your room, it is very important that you double check that you are standing by the correct room number.
To find your room, make sure you take the room closest to the room number (sticker) you have been given.
Open the room by pushing the metal rail on the door to the right and the door will open.
Inside the room, a welcome bag is ready for you, in which you will find a new security-approved cylinder lock and keys.
There is also an information letter that you are welcome to read through and keep.
You can now start using the room.
9. How to lock and open the room
To lock the room, close the door and push the metal rail to the left as far as you can to keep the door closed.
Then insert the cylinder lock into the lock hole on the door and turn the key to the left and remove the key - the room is locked.
If you have trouble inserting the cylinder lock into the door
There are 2 small dots on the cylinder lock. If you hold the cylinder lock so that the two dots are at the top and right next to each other, you can easily insert the lock into the hole (see picture).
See also the video "How to lock the room".
To open the room again
Insert one of the supplied keys into the cylinder lock and turn the key to the right, then pull the cylinder out of the door.
Push the metal rail all the way to the right and the door can now be opened.
See also the video "How to open the room".
