Access to Pelican Skovlunde
1. Arrival / Driveway
Once the move-in date of your room has started, you have access to the center from 05.30 - 22.00 every day - 365 days a year.
You find the entrance to the center by driving in from Mileparken, where Sunset Boulevard and the OK tank are located.
Drive straight ahead and turn right at the bottom.
Turn right just after the black "Brønnum" sign and you are at the entrance gate to the center.
The gate is open on weekdays from 09:30-18:00, and on Saturdays and Sundays from 10:00-14:00. If you use the center outside these times, the gate is closed and you must use your app to open it.
2. How to get in
Once the move-in date on your room has started, you have access to the center from 05:30 - 22:00 every day - 365 days a year.
To access your storage unit for the first time, download the Pelican Smart Access app on your mobile phone. It's important that you have mobile data enabled, as it requires internet to use the app and gain access.
Open Pelican Smart Access and press the + sign at the bottom.
Enter the code you received by SMS when booking your room.
You will now see Pelican Skovlunde in the app, which you need to click on.
In here you now have an overview of all the access points you have access to, as well as other relevant information about your storage unit.
3. Unloading/loading area
Here you can easily drive your car, trailer or moving van into our loading and unloading area. You'll be close to the entrance and can unload in dry weather.
Make sure you leave room for all customers to be there and park on the sides.
4. Entrance to the center
To open the sliding doors, open the app and find the number 2.
Swipe right and the sliding door will open.
5. Customer trolleys
Inside the unloading hall, there are customer carts that are free to use.
There is a limited number of carts, so please use a maximum of 2 carts per customer, so there are carts for everyone.
Help the next customer and please put the carts back when you're done.
6. Overview of floors and elevator access
By the elevators there are signs with an overview of where to find the room numbers on the different floors.
Find your room number in the app and see which floor you are going to. For your information, the first number in your room number is the floor you are going to.
Example: Room 2306 is on the 2nd floor.
Call either the left or right elevator via the app.
7. Floor overview - find your room
When you get to the floor where your room is located, you'll find signs with room numbers to help you find your room.
If your room number is on a straight hallway, go left.
If the room number is on an odd aisle, go to the right.
Example: Room 2405 - go left.
7. Put your space to use
Once you have found your room, it is very important that you double check that you are standing by the correct room number. To find your room, make sure you take the room closest to the room number (sticker) you have been given.
Open the room by pushing aside the metal rail on the door and the door will open. Inside the room, a welcome box is ready for you, in which you'll find a new security-approved cylinder lock and keys. There is also an information letter that you are welcome to read through and save.
You can now put the room to use 😊
8. How to lock and open the room
To lock the room, close the door and push the metal rail to the left as far as you can to keep the door closed. Then insert the cylinder lock into the lock hole on the door and turn the key to the left and remove the key - the room is locked.
If you have trouble inserting the cylinder lock into the door
There are 2 small dots on the cylinder lock. If you hold the cylinder lock so that the two dots are at the top and right next to each other, you can easily insert the lock into the hole (see picture).
See also the video "How to lock the room".
To open the room again
Insert one of the 3 keys into the cylinder lock and turn the key to the right, then pull the cylinder out of the door. Push the metal rail all the way to the right and the door can now be opened.
See also the video "How to open the room".
If you experience problems with your access or the app, please contact the store or call +45 39 75 50 13.
Store opening hours are Mon - Fri: 09.30 - 18.00 Sat: 10.00 - 14.00 Sun: 10.00 - 14.00
- Check that mobile data is turned on and that you are standing close to where you want to open
- Allow location sharing for the app in your phone settings
For emergencies outside store opening hours, please call +45 33 98 60 06.
