Access to Pelican Ørestad
1. Gate/entrance
When you arrive at the gate, enter your code on the access machine located on the left side (see explanation below). The gate will then open for entry and then close automatically. The tunnel is one-way, so all parking must be on the left side. The exit is located at the end - here the entry procedure is the same to get out.
2. Opening hours and code entry
Once the start date of your room has come, you have access to the center from 05:30 - 22:00 every day - 365 days a year.
To gain access, you must enter the code that you have received by email. The code is an 8-digit code and must be entered on the access machine.
When entering the code, it is important that you first press * (star) - the entire code - and then # (square).
See the instructions on the sign under the access machine or the video here: "How to enter code".
3. Unloading/loading area
Here you can easily drive your car, trailer or moving van under our loading and unloading area on the left-hand side. You'll be closer to the entrance and can unload in dry weather.
You are allowed to park for a maximum of 1 hour in the regular parking lots on our premises.
(NOTE: Loading and unloading must be done by parking on the left side)
4. Customer trolleys
Customer carts are located on the 2nd floor, these are free to use. All you need is either DKK 10, DKK 20 or a trolley coin to get the trolleys free.
Help the next customer and please put the carts back when you're done.
5. Floors and elevator access
As all our rooms are located on the second floor, simply take the elevator there.
To open the elevator, you need to enter your code again on the access machine, which you will find between the elevators.
Remember to press * (star) - the whole code - and then # (square).
Then press the round button underneath so that it lights up red.
Then the first available elevator will open and you can enter the elevator and press the floor you need.
6. Floor overview - find your room
When you reach the floor where your room is, you'll find an overview of the entire floor on the wall between the 2 elevators.
The red cross marks where you are standing and on the overview you need to find your room number and then find your way to it.
7. Put your space to use
Once you have found your room, it is very important that you double check that you are standing by the correct room number. To find your room, make sure you take the room closest to the room number (sticker) you have been given.
Open the room by pushing the metal rail on the door to the right and the door will open. Inside the room, a welcome bag is ready for you, in which you will find a new security-approved cylinder lock and keys. There is also an information letter that you are welcome to read through and keep.
You can now start using the room.
8. How to lock and open the room
To lock the room, close the door and push the metal rail back again to keep the door closed. Then insert the cylinder lock into the lock hole on the door and turn the key to the left and remove the key - the room is locked.
If you have trouble inserting the cylinder lock into the door
There are 2 small dots on the cylinder lock. If you hold the cylinder lock so that the two dots are at the top and right next to each other, you can easily insert the lock into the hole (see picture).
See also the video "How to lock the room".
To open the room again
Insert one of the supplied keys into the cylinder lock and turn the key to the right, then pull the cylinder out of the door. Push the metal rail all the way to the right and the door can now be opened.
See also the video "How to open the room".
