Access to Pelican Hillerød

1. Opening hours and code entry

Once the start date of your room has started, you have access to the center from 05:30 - 22:00 every day - 365 days a year.

To enter, you must enter the code that you have received by email.
The code is an 8-digit code and must be entered on the access machine to the left of the sliding gate.

When entering the code, it is important that you first press * (star) - the whole code - and then # (square).

See the instructions on the sign under the access machine or the video "How to enter the code".

2. Unloading/loading area

Once you've entered through the sliding gate, there are 3 different entrances depending on where your room is located.
Here you can easily drive your car, trailer or moving truck in so you are close to the entrance.

If your room is in the first building, there are 2 entrances.
One is just to the right as you enter.
The other is down at the end of the building.
Your room is in the first building if your room number is from 1000 - 5000.

If your room is in the second building, you will find the entrance by driving around the first building and it will be to the left of the first building behind it.
Your room is in the second building if your room number is from 6000 - 8000.

At all entrances, you must enter your code to enter.
Again, remember to first press * (star) - the whole code - and then # (square).
The code is 8 digits long.

3. Customer trolleys

When you enter the unloading hall, there are customer carts that are free to use.
All you need is either DKK 10, DKK 20 or a trolley coin to get the trolleys free.

Help the next customer and please put the carts back when you're done.

4. Overview - find your room

At all entrances you will find a floor plan.

The red dot marks where you are standing and on the overview you need to find your room number and then find your way to it.

5. Put your space to use

Once you have found your room, it is very important that you double check that you are standing by the correct room number. To find your room, make sure you take the room closest to the room number (sticker) you have been given.

Open the room by pushing the metal rail on the door to the right and the door will open. Inside the room, a welcome bag is ready for you, in which you will find a new security-approved cylinder lock and keys. There is also an information letter that you are welcome to read through and keep.

You can now start using the room.

6. How to lock and open the room

To lock the room, close the door and push the metal rail to the left as far as you can to keep the door closed. Then insert the cylinder lock into the lock hole on the door and turn the key to the left and remove the key - the room is locked.

If you have trouble inserting the cylinder lock into the door
There are 2 small dots on the cylinder lock. If you hold the cylinder lock so that the two dots are at the top and right next to each other, you can easily insert the lock into the hole (see picture).

See also the video "How to lock the room".

To open the room again
Insert one of the supplied keys into the cylinder lock and turn the key to the right, then pull the cylinder out of the door. Push the metal rail all the way to the right and the door can now be opened.

See also the video "How to open the room".