{"id":9564,"date":"2026-08-14T14:24:05","date_gmt":"2026-08-14T13:24:05","guid":{"rendered":"https:\/\/pelican.dk\/access-to-pelican-virum\/"},"modified":"2026-09-16T11:53:20","modified_gmt":"2026-09-16T10:53:20","slug":"access-to-pelican-virum","status":"publish","type":"page","link":"https:\/\/pelican.dk\/en\/access-to-pelican-virum\/","title":{"rendered":"Access to Pelican Virum"},"content":{"rendered":"\t\t
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Access to Pelican
Virum<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Here you will find everything you need to know about access, parking, and loading and unloading at Pelican Virum. You need the Pelican app to gain access. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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Pelican Smart Access<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Open Pelican Smart Access and tap the + sign at the bottom.
Enter the code you received by SMS when you booked your unit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Unlock<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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You will now see Pelican Virum<\/strong> in the app, which you need to select.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Access points<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Here you will now have an overview of all the access points you can use, as well as other relevant information about your storage unit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Open gate or door<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tTo open access, find the number shown next to the gate\/door you are standing by. Find the number in the app and swipe to the right. Access will now open and will close automatically again. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Loading\/unloading area<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Do you have a unit that starts with:<\/p>

1xxx: Your unit is in the building on the left. You must use your code at the black sliding gate, or at the gate to the left of reception. <\/p>

2xxx: Your unit is in the building on the left in the basement. You must use your code at the black sliding gate and drive left by the tall chimney. Your unit is down the ramp. <\/p>

3xxx: Your unit is in the building on the right behind the black gate. You must use your code at the black sliding gate. There are two doors on the side of the building and one in the gable end. The doors indicate which number series you should use. <\/p>

4xxx: Your unit is in the second building on the right, behind the black gate. You must use your code at the black sliding gate. Your unit has direct access via a gate from the area. <\/p>

5xxx: Your unit is in the second building on the right, behind the black gate. You must use your code at the black sliding gate. The unit is inside the door. <\/p>

7xxx: Your unit is in the first building on the right. The unit is in the basement. There are both stairs and a lift. You will find the stairs behind the black glass door, and the lift is in the tower clad in wood. Use your code to unlock the door or call the lift. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Customer trolleys<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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You will find customer trolleys by the entrances or along the main corridors. There is a limited number of trolleys, so please use a maximum of 2 per customer, so there are trolleys for everyone. <\/p>

Please help the next customer and return the trolleys when you are finished.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Overview \u2013 find your unit<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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At all entrances you will find a floor plan.<\/p>

The red dot marks where you are standing, and on the overview you must then find your unit number and then find your way to it.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Start using your unit<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Once you have found your unit, you must double-check the unit number. The correct unit is the one closest to the label with your unit number. <\/p>

Open the door by sliding the metal rail to the right. Inside the unit, you will find a welcome box with a security-approved cylinder lock, the corresponding keys, and an information letter, which you should read and keep. <\/p>

Your unit is now ready for use.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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How to lock and open the unit<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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How to lock the unit<\/strong><\/p>

Close the door and slide the metal rail all the way to the left. Insert the cylinder lock into the hole, turn the key to the left, and remove it. <\/p>

If the lock is difficult to insert, the two dots on the cylinder must face upwards and align.<\/p>

Watch the video: How to lock the unit<\/a>.<\/p>

How to open the unit<\/strong><\/p>

Insert the key into the lock, turn to the right, and pull out the cylinder. Slide the metal rail all the way to the right and open the door. <\/p>

Watch the video: How to open the unit<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Are you experiencing problems?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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If you experience problems with your access or the app, please contact the store or call +45 39 75 50 10.<\/p>

The store\u2019s opening hours are Mon\u2013Fri: 09:30\u201318:00, Sat: 10:00\u201314:00.<\/p>