{"id":9377,"date":"2026-08-17T09:09:49","date_gmt":"2026-08-17T08:09:49","guid":{"rendered":"https:\/\/pelican.dk\/access-to-pelican-hilleroed\/"},"modified":"2026-09-16T11:35:08","modified_gmt":"2026-09-16T10:35:08","slug":"access-to-pelican-hilleroed","status":"publish","type":"page","link":"https:\/\/pelican.dk\/en\/access-to-pelican-hilleroed\/","title":{"rendered":"Access to Pelican Hiller\u00f8d"},"content":{"rendered":"\t\t
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Access to Pelican
Hiller\u00f8d<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Here you\u2019ll find everything you need to know about access, parking, and moving items in and out at Pelican Hiller\u00f8d. You need the Pelican app to gain access. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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Pelican Smart Access<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Once your move-in date has started, you have access to the centre from 05:30 to 22:00 every day, 365 days a year.<\/p>

To access your storage unit for the first time, you must download the Pelican Smart Access app on your mobile phone. It is important that mobile data is enabled, as the app requires internet access in order to be used and to grant access.

Open Pelican Smart Access and tap the + sign at the bottom.
Enter the code you received by SMS when you booked your unit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Unlock<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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You will now see Pelican Hillr\u00f8d <\/strong>in the app, which you must tap.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Access points<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Here you will now have an overview of all the access points you can use, as well as other relevant information about your storage unit.<\/p>

To open access, find the number shown next to the gate\/door you are standing by. Find the number in the app and swipe to the right. Access will now open and will close automatically again. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Open gate or door<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Once you have entered through the sliding gate, there are 3 different entrances, depending on where your unit is located. Here you can easily drive your car, trailer, or moving van in so you are close to the entrance. <\/p>

If your unit is in the first building, there are 2 entrances. One is immediately to the right as you drive in. The other is at the far end of the building. <\/p>

To open the gates, open the app and find the number shown next to the gate you are standing at.<\/p>

Swipe right, and the gate will then open.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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First gate for unit numbers 1000\u20135000<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Your unit is in the first building if your unit number is from 1000\u20135000.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Gate behind the building for unit numbers 1000\u20135000<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tIf your unit is in the second building, you will find the entrance by driving around the first building; it is located to the left of the first building at the rear.\n\nYour unit is in the second building if your unit number is from 6000\u20138300.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\nGate for unit numbers 6000\u20138300<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Customer trolleys<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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When you enter the loading hall, there are customer trolleys that you can use free of charge.
There is a limited number of trolleys, so please use a maximum of 2 per customer, so there are trolleys for everyone.<\/p>

Please help the next customer and return the trolleys when you are finished.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Overview \u2013 find your unit<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tAt all entrances you will find a floor plan.\n\nThe red dot shows where you are standing, and on the overview you then need to find your unit number and make your way to it.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Start using your unit<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Once you have found your unit, you must double-check the unit number. The correct unit is the one closest to the label with your unit number. <\/p>

Open the door by sliding the metal rail to the right. Inside the unit, you will find a welcome box with a security-approved cylinder lock, the corresponding keys, and an information letter, which you should read and keep. <\/p>

Your unit is now ready for use.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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How to lock and open the unit<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Close the door and slide the metal rail all the way to the left. Insert the cylinder lock into the hole, turn the key to the left, and remove it. <\/p>

If the lock is difficult to insert, the two dots on the cylinder must face upwards and align.<\/p>

Watch the video: How to lock the unit<\/a>.<\/p>

How to open the unit<\/strong><\/p>

Insert the key into the lock, turn to the right, and pull out the cylinder. Slide the metal rail all the way to the right and open the door. <\/p>

Watch the video: How to open the unit<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Exit<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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To exit again, you must drive all the way around the building, where you will find a sliding gate again.
To open the sliding doors, open the app and find the number 8.<\/p>

Swipe to the right, and the sliding door will then open.<\/p>

If you experience problems with your access or the app, please contact the store or call +45 39 75 50 10.<\/p>

The store\u2019s opening hours are Mon\u2013Fri: 09:30\u201318:00, Sat: 10:00\u201314:00.<\/p>